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Frequently Asked Questions

 

We know that building your new home is an important project.  At Forrester Wehrle Homes, we’re dedicated to making sure you get all the quality, selection and value that you deserve.  We want our customers to know about the important issues and points of comparison so that you can make an informed decision when choosing your builder.

 

This section contains 100 important questions that you should ask your builder about the quality, construction and components of your new home.  Of course, we’ve provided all of our answers for you.  Ask these same questions of any other builder and then compare their replies to see how they measure up.

 

About The Builder:

 

How long has the builder been in business

over 40 years

How many homes have they completed and sold

Nearly 3,000

How many homes did they build and sell last year

55

Are you a member of the Home Builder’s Association

Yes

Have they ever served on the HBA Board

2007 HBA President

 

Purchasing And Financing:

 

Will the price of my new home be guaranteed not to change after we make our agreement

Absolutely

Will my home be guaranteed to be completed on time?

Absolutely

Are there any "builder’s allowances" that I have to stay within as part of the home price

No allowances needed

Who pays for survey costs

Included

Who pays for architect fees

Included

Who pays for building permits

Included

Who pays for inspection charges

Included

Who pays the sales commissions

Included

If it should occur, who pays for any errors or omissions made in designing my new home

Forrester Wehrle Homes

If prices should go up during construction, who pays for price fluctuations in materials or components

Forrester Wehrle Homes

Can the builder arrange to use the equity in my existing home to finance the construction

Yes, when qualified

Can the builder arrange a no down payment financing program

Yes, when qualified

 

Your Home Design:

 

How many pre-approved floor plan designs do you have readily available

Over 50 exclusive  floor plans to choose from

Is there a charge for my floor plan

Plans are included at no charge

Who will make the modifications to the floor plans for the changes and additions I require

On-staff computer-aided designers

Who pays for changes to the floor plan?  Are there costs for modifications to the plans each time a change is required.

Modifications to the plan are included at no extra charge

How long does it take to make any changes and reprint the plan documents

No delays - changes are often performed in 1 day

Who will help me make decisions about how to design and build my home

In-house sales consultant with new construction expertise

Who will help me select the floors, cabinets fixtures, etc.

On staff professional home decorator

Where will I go to choose my  cabinets and counter tops

In-house design showroom

Where will have to I go to choose my  carpet and flooring

In-house design showroom

Where will I have to go to choose my  plumbing fixtures

In-house design showroom

Where will I have to go to choose my  doors and windows

In-house design showroom

Where will I have to go to choose my  appliances

In-house design showroom

 

The Construction Zone:

 

Who pays for site preparation

Grading and preparation included

Is there a formal quality check-list process for examining each subcontractor's work

Yes

Is there a formal project management process with computerized tracking in place

Yes

Is there a formal process to document change orders when requested in the field

Yes

Do you provide the dumpster for site trash removal

Yes

Do you provide Porta-Johns for the relief of the construction crew

Yes

 

Satisfaction After The Sale:

 

After my home is finished who completes any warranty repairs

Full time dedicated warranty staff

How many full time employees do you have dedicated to completing warranty repairs

3 full time employees

Do you have a formal process in place to measure your customer satisfaction levels

Yes

Do you perform an 11-month home quality check-up as a standard practice

Yes

Are your company employees paid based on customer satisfaction levels

Yes

 

Quality And Value – Basement / Foundation:

 

How is the foundation water-proofed

Watchdog system – with 10 year warranty

Do you use both interior and exterior footer drain tiles

Yes - Both

How are the basement walls constructed

8 ft. high poured basement walls with rebar reinforcement

Are the basement walls insulated

2 in. exterior basement wall insulation

What is the basement floor construction

4" concrete floor w/moisture barrier

How is the basement waterproofed

"Watchdog" waterproofing system

What size sump pump will you use

˝ Horsepower

What kind of overhead support beams do you use in the basement

Steel support beams

What kind of basement windows will you use

Glass block

Quality And Value – Walls and Floors:

 

What lumber grade do you use for construction

SPF #2 or better

What kind of wall studs do you use

2" x 4" finger-jointed wall studs

How close together will the framing members be

16” -  joists and rafters

What kind of floor joists will you use

Jager floor joist system Engineered I-joists and laminated beams

What will be used to sheet the exterior walls

7/16" OSB exterior sheathing

Are the exterior walls insulated

R-13 exterior wall insulation

What exterior barrier material will you use

Owens Corning House Wrap

 

Quality And Value – Exterior Items:

 

How much pitch will the roof have

6/12 minimum roof pitch

What roofing material and grade will you use

Owens-Corning Oakridge Pro 30, Architectural Standard

How will the attic be vented

Shingle covered ridge vents, when possible

Will you install seamless gutters and downspouts

Included

Will there be an exterior roof overhang, how much

12” overhang, 8” rakes

What will you use to construct the front soffits and corner pieces

Cedar lumber

What kind of entry door will be installed

Therma-Tru 6-panel entry doors with deadbolt locks on front door

What kind of windows will be installed

Andersen premium 400-Series windows with screens

Do you include any window trim as standard

Window grids included on front facing windows

What kind of patio doors will be installed

Andersen premium 400-Series patio doors

What exterior outlets and spigots are included

2 exterior GFI outlets and 2 exterior spigots

What driveway paving and sidewalks are included

Paved driveway and scored concrete walk

What landscaping is included

Hydro-seeded lawns, both front and back

Is a mailbox installed

Yes, hand-made cedar

Does the subdivision have sidewalks

Yes

Does the subdivision have landscaped entranceways

Yes

 

Quality And Value – In The Garage:

 

Is the garage insulated

Garage insulated with Owens Corning pink fiberglas batting

Is the overhead garage door Insulated

Yes

Are the interior garage walls finished

Garage interior
dry-walled and taped

Is the garage wired for a door opener

Yes

Quality And Value – Interior Items:

Is the house tech-ready for whole-house electronics

Pre-wired for distributed cable, telephone, and data

What is the ceiling height

8' minimum ceilings on first floor

Is noise insulation included

Sound batting for baths and laundry room

Are pedestal sinks included in bathrooms

 

No-charge option

Do you use one-piece or lesser multi-panel shower enclosures

One-piece shower enclosures

Which plumbing fixtures do you use

Moen fixtures with kitchen spray attachment